Privacy Policy
Effective October 25, 2026
About this policy
Redemption Conway, also known as Redemption Orlando (“we,” “us,” or “our”), values the trust you place in our church. This policy explains how information is collected and used through our website and related online communications. Separate services linked from our site have their own privacy policies.
For privacy questions or requests, email info@redemptionorlando.org or call (407) 308-5073.
Information you choose to share
When you contact us by email, request updates, or complete a form, we receive the information you provide. This can include your name, email address, phone number, mailing address, and message. We use it to respond, coordinate your request, and provide the church information you ask to receive.
Please share only the information needed for your request. If you send a prayer request or other personal message, avoid including another person’s sensitive information without their permission. Website forms and email are not emergency services.
Children’s registration and family information
Our children’s preregistration form is intended for a parent or legal guardian to complete. It asks for the child’s name and birthday and the parent or guardian’s name, phone number, email address, and address. You may also provide optional notes about allergies, medical conditions, or medications relevant to the child’s care.
This information helps the children’s ministry prepare for your visit, coordinate check-in, contact a parent or guardian, and discuss care needs. Please provide only relevant details and confirm any allergy or medical notes with the team when you arrive.
Registration submissions are sent by email to configured recipients. These forms are intended for adults, not for children to submit their own information. Parents or guardians can contact us to ask about, correct, or request deletion of their child’s information.
Email updates
When you request newsletters or updates about Redemption Conway, we use the contact details you provide to send those communications. The current Keep Me Informed form asks for your full name and email address and is hosted on the existing Redemption Orlando website through The Church Co.
Church newsletters have been distributed through Mailchimp. Email services may process subscription details and, depending on their settings, delivery, open, and link-click activity. You can use an unsubscribe link in a newsletter or contact us to stop receiving general updates.
Online giving
Our Give Online links open Tithely, a separate service that processes donations. Information you provide there, including contact, payment, and donation details, is handled under Tithely’s privacy policy. The church may receive donor and gift information for administration, acknowledgments, and recordkeeping. Please do not send payment-card or bank details through our general website forms or email.
Spam protection with Cloudflare Turnstile
We use Cloudflare Turnstile to help protect website forms from spam and automated abuse. Turnstile runs in Invisible mode, so its checks may occur in the background without a visible verification box.
Cloudflare processes technical signals such as your IP address, browser information, connection characteristics, and the website involved to distinguish people from bots and improve its bot-detection service. This processing is described in Cloudflare’s Turnstile Privacy Addendum and Privacy Policy.
Cloudflare Turnstile Privacy Addendum
Google Analytics and Search Console
We use Google Analytics on the current public website and plan to use it on the new website. When enabled, Analytics helps us understand website use, such as pages viewed, interactions, referring sources, browser and device information, and approximate location. Google Analytics can use cookies and similar identifiers and send usage information to Google.
Google Search Console is also planned for the new website. It provides reports about the site’s appearance in Google Search, including search queries, impressions, clicks, and indexing issues. Search Console is separate from the Analytics visitor-measurement tag.
Learn how Google uses information from sites that use its services, review Google’s Privacy Policy, and explore the Google Analytics opt-out browser add-on.
Google Analytics opt-out browser add-on
Cookies, videos, and other services
Our website and service providers may use cookies or similar technologies for site operation, security, preferences, media, and analytics. Our WordPress host, WP Engine, and security services may process technical request and log information such as IP addresses, browser details, requested pages, and timestamps to operate and protect the site.
Pages may display YouTube videos. Loading or playing third-party media can connect your browser to that provider, which may receive technical information and use its own cookies or similar technologies. Links to Google Maps, social media, online giving, or other websites take you to services governed by their own policies.
You can manage or delete cookies through your browser settings. Blocking cookies or scripts may affect forms, videos, or other features.
Who may receive information
Information may be available to church staff and volunteers handling your request and to providers supporting hosting, website maintenance, email, security, analytics, or giving. The information involved depends on the service used. We may also disclose information when required by law or when necessary to address a safety or security concern.
Service providers may process information in the United States or other countries. Their own privacy notices explain their practices. This policy does not promise that third-party services follow identical practices.
Retention and security
How long information is needed depends on its purpose, the church’s operational and recordkeeping needs, and applicable requirements. Email inboxes, provider systems, and backups may contain copies.
No online transmission or storage system can be guaranteed completely secure. If you have a concern about information you have shared, please contact us.
Your choices and requests
You can choose not to complete optional forms or fields, although we may be unable to fulfill a request without the details it requires. You can unsubscribe from general email updates, manage browser cookies, and contact us about information you have provided.
To ask for access, correction, or deletion, or to raise a privacy concern, email info@redemptionorlando.org. Please describe your request without including unnecessary sensitive information. We may need to verify your identity or authority as a parent or guardian. Requests will be considered under applicable requirements; some records may need to be retained for legal, security, or administrative reasons.
Changes and contact
We may update this policy as our website or practices change.
Redemption Conway / Redemption Orlando
Email: info@redemptionorlando.org
Phone: (407) 308-5073